Report a change
Report something that no longer matches
If you have seen something on Menuvero that no longer matches what a venue is doing or serving, this is the page for saying so.
You do not have to be connected to the place. A card that says one thing while the board in the window says another is worth a note from anyone who noticed, and noticing is the hard part - the rest is a couple of sentences.
If you are the venue, there is a fuller route for you. Corrections to a whole menu, a claim over an entry, a request for a place that is not listed yet: those are all handled on the venue-team page, which asks for more detail because it can do more with it. Everything else - the quick, specific mismatch - belongs here.
What makes a note work is that it is factual. A short, clear description of the difference does more than a long account of the evening, because a difference is something that can be checked against public material and acted on.
A few plain lines about what you saw is the whole of it.
Worth writing about
What kinds of changes are useful to flag
Almost every message that turns out to be useful falls into one of a few patterns. None of them needs a form or a category - a sentence is fine.
The patterns worth a note
- A dish on the entry that is missing from the venue's current card
- A price that has clearly shifted since the version shown here
- A venue that has closed, moved, or reopened under another name
- A place that has changed how it serves - counter only now, no longer taking sit-down covers, a menu that runs at different hours
- A link on a card that opens something other than the menu it promises
What they have in common is that somebody else could look and see the same thing. That is the whole test. If the difference you noticed can be read off the venue's own published material, it is the sort of note that can change a page.
There is one clear line. What the food was like, how long the wait ran, whether the welcome was warm - none of that is acted on here, and no entry on this site carries an opinion for it to contradict. Those impressions are worth writing down; the review platforms are where they belong and where people are looking for them.
One address, plainly
How to send a clear note about a change
Everything about the record - a mismatch, a correction, a venue-team message - arrives at the same published address.
Four things make a note usable
- The address of the page on Menuvero, or a clear description of which entry you mean
- What that page says - the line, the price, the detail you are pointing at
- What you saw at the venue or on its own channels instead
- Roughly when you saw it, even if it is only "last weekend"
The first and the third are the load-bearing ones. Which page, and what it should say instead.
One line, corrected by hand in the room. That is usually the whole report.
Draft the note here
This is a front-end build, so the boxes below only help you assemble the four parts in order. Copy what you write into an email to the address above - that is the route that actually reaches anyone.
A note sent to that address may not get a personal reply, and we would rather say so at the outset than leave you waiting on one. What every message does get is read, and used where it can improve what is shown.
Afterwards
What may follow after you write
The honest description of what happens next is short, and it stops well before anything that looks like a guarantee.
What you sent may be compared against whatever the venue and other public material say now. Where the mismatch is plain from that, the affected detail is adjusted, or taken off the entry if there is nothing sound to replace it with. An entry with a line removed is a better record than an entry with a line we can no longer stand behind.
Some reports take a while to look at. Some lead to nothing visible, because the situation cannot be settled from anything published - a change that exists only on the board inside the room, two sources disagreeing, a closure that nothing has caught up with yet. If your note produced no change, that is a real outcome and not a sign it went unread.
And where there is a conflict, the venue's own published information decides it. Not the report, not what is already on the page, and not a preference of ours. Their material is the current one; everything here is a copy of an earlier moment, which is exactly why a note like yours is worth sending in the first place.
