Questions and answers
How to use these questions and answers
The same questions arrive again and again, from people deciding where to eat and from the people cooking. They are gathered here so an answer does not have to be hunted for.
The answers below are written the way the rest of the site is written: direct, and short of any promise that could not be kept. Where the honest answer is that Menuvero does not know, that is the answer you will get, along with who does. Quite often the person who does is standing behind the counter.
Nothing here is legal wording and nothing here is a policy in disguise. It is the plain version of what a record on this site is worth and where it stops being worth anything.
The questions are grouped by who tends to ask them, so you can go straight to the set that is yours and skip the rest without missing anything.
Deciding where to eat
If you are deciding where to go
These come up at the point of deciding, and they are nearly always about the same four things: what it costs, what is on, what you can safely eat, and when.
Can I rely on the prices shown here?
The prices came off a real menu, so they are not guesses. What they are not is a quotation. A kitchen can reprint a card between one week and the next without a word of it reaching a page like this, and the figure you read here would go on reading the same.
Use them for the shape of the thing - whether the mains sit in the band you had in mind, whether a round of starters is on the cards. For the figure you are actually going to pay, ask before you order.
Will every dish I see still be available?
No, and the honest version of that answer is that some of it was never meant to last. Specials are written for an evening or a weekend. Seasonal plates leave the card when the produce behind them does. A dish that stopped selling gets quietly dropped and nothing announces it.
What tends to hold is the range: the kind of cooking, the spread of the menu, the sections it is built from. Read for that and treat the individual line as a maybe.
Can I use Menuvero to check allergens?
No. Ask the venue, every time, without exception.
A record here shows what a menu said. It knows nothing about what is in the pan today, what a supplier changed, what shares a fryer with what, or how a kitchen handles a request on a busy service. Those answers exist in the room and nowhere else, and a page that implied otherwise would be dangerous rather than merely wrong.
Can you tell me whether tonight is a good night to go?
We cannot. Menuvero gives no personal advice and holds no certainty about what a kitchen will do on a given day. Nobody here has been to the place, nobody here is watching it, and there is nothing behind these pages that could tell you how a Tuesday is going.
What the site can do is show you what a place sets out, so the call you make is at least made on real material. The rest is a phone call away.
The last few metres of the decision happen here, not on a page.
Running the place
If the venue shown here is yours
This set is for the people whose venue appears here and who want to know exactly what is being shown and what can be moved.
What does a standard entry for my place show?
The venue name, one short type descriptor, the street address, whatever badges are held against the record, the description that came with it, a public rating with the count of votes behind it where those exist, an image where the record carries one, and a link through to the menu.
That is the whole card. There is no hidden field, no note about you that readers cannot see, and no slot for a comment of ours.
Can I remove the public review score from my entry?
No. Where a score and a vote count exist, they are shown as they stand, because they are other people's figures and we are only carrying them. Editing them to suit a request - up or down - would turn them into ours, and then they would be worth nothing to anybody reading.
If a score itself is wrong or unfair, the place to raise it is the platform that published it. What we can correct is our end: the menu, the address, the descriptor, the details that belong to the record.
How do I correct my menu here?
Write and say what has changed, with a link to the current menu if one is published. The venue-team page sets out what to include, how to identify yourself as the people behind an entry, and what happens to a request once it lands.
Set the record straight is the page for it.
Can I pay for a better position in a list?
No. Placement, ranking and prominence are not for sale here, and there is no arrangement under which they could be. No card is featured, no run is ordered by merit, and no entry sits where it sits because of money.
Every record gets the same box and the same amount of room, whether the venue is a chain or a single counter. That is a content rule on this site, not a layout preference we might revisit.
Where responsibility sits
Questions about limits and responsibility
Whoever you are, these are the questions about what a record is worth and who carries the weight when it turns out to be wrong.
The table is where the record ends and the evening begins.
Who is responsible if information here is out of date?
Menuvero does not guarantee that anything shown is accurate or current, and says so plainly rather than in a footnote. Where the site and the venue disagree, the venue's own information is the one that decides - it is theirs, it is now, and ours is a copy of an earlier moment.
That is not a way of stepping back from the record. It is the reason the record is worth reading at all: it says what it is and does not claim to be the thing itself.
Why doesn't each entry show when it was last looked at?
Because there is no re-reading cycle behind this site, and a date implying one would be a small lie printed on every card.
A stamp like that reads as a promise: somebody went back, somebody confirmed. Nothing here does that. Adding the field would make every entry feel more reliable while changing nothing about how reliable it actually is, and a directory that dresses itself up that way is harder to trust, not easier. The absence of the date is the honest signal.
Does Menuvero recommend places?
No. Nothing here is recommended, ranked, endorsed or awarded anything by us. We record menus and venue details and we pass through the public figures that already exist; we do not add a verdict of our own at any point.
If an entry reads well, that is the venue's own material reading well. If a place appears near the top of a list, that is where the list happened to put it.
Should I rely on Menuvero on its own?
No - treat it as one record alongside your own checks. Look at what the venue publishes now, call if the detail matters, and let what you find there override what you read here.
Used that way the site saves you a wasted journey and a wrong assumption. Used as a sole authority it will eventually let you down, because there is a day on which every static record is out of step and nothing on the page can tell you which day that is.
If a question you brought here is not answered above, the shortest useful answer is usually the venue's. Where the gap is on our side - an entry that no longer matches what a place is doing - a plain note about it is the fastest way the page gets closer to the truth.